This is an Eval Central archive copy, find the original at freshspectrum.com. What does touching the brain have to do with user experience design? Transcript ?So, what does touching the brain have to do with experience design? All right. So a few years ago. I had the privilege of being able to deliver a keynote […]
What is the difference between CX design and UX design? (Ep. 2)
This is an Eval Central archive copy, find the original at freshspectrum.com. What is the difference between Customer Experience Design and User Experience Design? That’s what I discuss in today’s vlog. Links Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government Digital.gov – User Experience (UX) vs. Customer Experience (CX): […]
How to Create Simple User Personas (Ep. 1)
This is an Eval Central archive copy, find the original at freshspectrum.com. How you design better websites, reports, presentations, toolkits, and all sorts of other things, really does start with the audience. But what does actually mean? In this vlog I’ll talk you through creating super simple user personas that can help you design better […]
I have a VLOG Now
This is an Eval Central archive copy, find the original at freshspectrum.com. Join me as I explore all sorts of topics related to both data and design. I’ll talk methods, define concepts, review tools, share inspiration, and hopefully provide some useful practical advice. So subscribe to this channel, write comments, ask questions, and let’s explore […]
How to make a mood board.
This is an Eval Central archive copy, find the original at freshspectrum.com. Mood boards can be really useful design tools, especially early in the design process. In today’s post I will give you guidance on how to create your own mood boards using Canva’s whiteboard feature. I have actually written a guide on creating report […]
Good Intentions, Bad Websites
This is an Eval Central archive copy, find the original at freshspectrum.com. Dear research and evaluation community, we have a website problem. The problem? Many of our websites suck. I’m talking about resource sites, toolkits, organization homepages, project websites, communities of practice, association sites, learning communities, online reports, etc… As an evaluator who has been […]
Designing an Executive Summary with Canva
This is an Eval Central archive copy, find the original at freshspectrum.com. Design is a process. So is creativity. In today’s post I’ll walk you through the process I would use to design an executive summary style report using Canva. Step 1. Simple Mini Personas Take a notecard and draw a little picture of a […]
Your report is not broken.
This is an Eval Central archive copy, find the original at freshspectrum.com. Is nobody reading your report? Have you put tons of work into something then shared it out to the world, only to hear nothing in return? It might be easy to think that you’re to blame. If only you knew how to design […]
Information design is not data visualization.
This is an Eval Central archive copy, find the original at freshspectrum.com. Referring to data visualization as information design is like referring to survey design as evaluation. Yes, evaluators tend to design surveys. But there is way more to being an evaluator than designing a survey. Learning how to be an information designer requires more […]
The lost question.
This is an Eval Central archive copy, find the original at freshspectrum.com. What was that thing… I believe it was important. It had something to do with something we didn’t know… I remember being really focused on it. But at some point our conversation switched. Then all of a sudden we weren’t talking about it […]