This is an Eval Central archive copy, find the original at freshspectrum.com.
I’m sick this week, so instead of writing something new, I thought I republish something valuable from 11 years ago. This cartoon was inspired through a conversation with my good friend Ann K. Emery.
This was back when Ann was a full time evaluator and before the launch of her super successful training academy and professional development business Depict Data Studio [affiliate link].
All of the comics shared in this post are based on true stories…which is probably why they hold up so well!
Low Response Rate
Evaluator: “Here are the survey results for your program. The results suggest that _____, but here’s a caveat – there was a low response rate, so we need to take these results with a grain of salt.”
Client: “No problem. Send me the link to the survey. I’ll take the survey a dozen times, and then the response rate will be higher.”
Evaluator: “Sorry, that’s not how it works.”
Client: “Then give me a paper copy of the survey and I’ll make photocopies until we have enough responses.”
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Formatting Issue
Evaluator: “Here are the results from your program.”
Client: “Uh oh, the results don’t look good. The graphs aren’t going up. Can you re-format the graph to make sure all the bars are going upwards over time?”
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Defining Outlier
Evaluators: “Here are the results from your program.”
Client: “Those results aren’t accurate.”
Evaluators: “How so?”
Client: “The bad results are obviously outliers. You need to remove those people from the sample.”
Evaluators: “We define an outlier as (1.5 x the interquartile range) below quartile 1 or above quartile 3. Other evaluators define outliers as 3 standard deviations above or below the mean. We checked, and those people are not outliers. In fact, their experience in the program was pretty typical.”
Client: “Sorry, I didn’t realize it was such a hassle to fix. I didn’t mean to create more work for you. Just send me the Word version of your report and I’ll delete that section myself.”
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Whoops Typo
Evaluator: “Here are the results.”
Client: “I know our program only had a 38% success rate, but can you type 83% in the report to our funders? 83% sounds better than 38%. If anybody notices, just say you accidentally made a typo.”
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Staying Funded
One more cartoon, just to put the fails in context…
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Additional Cartoons
I’m curious, what ethics fails have you witnessed? Anything you can share or would you need the blurry picture and garbled voice treatment too?
Update 1: Cherry-Picked Sample
Thanks to Maria Gajewski for the comment that inspired this cartoon!
My favorite is the cherry-picked sample. I was involved in a project where directors only wanted to survey students whose families were still involved in the program. It’s not too difficult to figure out families who had a bad experience would not remain with the program, but the directors just couldn’t seem to grasp this when I pointed it out!
Next time, send this cartoon to the directors
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Update 2: Consequences
Ok, here is another comment inspired cartoon (thanks bridgetjones52). And a big thank you to everyone else for all the comments and shares!
When presenting results of evaluation, very very senior manager ‘informed’ us that there would be consequences!!!
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