cameronnorman

This is an Eval Central archive copy, find the original at cense.ca. Foresight can involve complex data gathering, sensemaking, and design and also be something as simple as developing the headline for next year’s news. This simple technique can get your organization started on futures thinking and provide a way to connect the present situation […]

This is an Eval Central archive copy, find the original at cense.ca. Faced with a situation or opportunity that demands you try something new or change what your organization does, the type of knowledge, skills, and experience required is often different than what is used to maintain the status quo. One of the most overlooked […]

This is an Eval Central archive copy, find the original at cense.ca. What does it truly mean to say that you are an innovative organization? One of the simplest, most powerful measures is implementation. How many innovative initiatives have you launched and put into the world? There are arguments why the QWERTY keyboard is inferior […]

This is an Eval Central archive copy, find the original at cense.ca. You might not have a crystal ball, but you can still envision the near-future by using a simple strategy called forecasting to plot your strategy for the coming months. Here is how. Fundamentals A forecast is a data-driven prediction of possible outcomes that […]

This is an Eval Central archive copy, find the original at cense.ca. Gathering insights about how people live, work, socialize and experience their world is one of the principal challenges facing innovators, design researchers or those looking to do design-driven evaluation. It’s easy to forget that most of us have access to a powerful tool […]

This is an Eval Central archive copy, find the original at cense.ca. Much attention is paid to tools, methods, models, and other artifacts as a means to support learning and innovation while much of what makes real change happen is actually a process. It is doing, not thinking. It’s diving in to the pool rather […]

This is an Eval Central archive copy, find the original at cense.ca. You want and need help in transforming your organization or business line and are seeking a consultant to help you. What should you look for? Let’s look at questions and issues you may want to consider when starting an innovation journey. We break […]

This is an Eval Central archive copy, find the original at cense.ca. Complexity science is the study of how systems behave when under conditions of high dynamism (change) and instability due to the number, sequencing, and organization of actors, relationships, and outcomes. Complex systems pose difficulty drawing clear lessons because the relationship between causes and […]

This is an Eval Central archive copy, find the original at cense.ca. When we design any service or product we are creating it with someone in mind. Personas are a design-oriented approach that can enable us to envision this ‘someone’ – our markets – to better design our products and services for them. Whether it […]

This is an Eval Central archive copy, find the original at cense.ca. What’s important to you? It might sound simple, but when we engage in service design the way we ask that question will shape the answers we get. Keeping with a design-inspired ethos of ‘show, don’t tell’ the Personal Inventory method is a simple […]