cense

This is an Eval Central archive copy, find the original at cense.ca. Just as parents will use pencil notches in a wall to track the height of their children as a developmental marker, so too can innovators and evaluators use timelines to help gather and track the development of programs and projects over time. A […]

This is an Eval Central archive copy, find the original at cense.ca. Learning is at the heart of innovation. Our definition of innovation is contingent upon it: Learning transformed into value, by design Traditional approaches to learning tend to focus on two things: recall and performance. Thus, we look at knowledge-based tests (consider most of what […]

This is an Eval Central archive copy, find the original at cense.ca. In any innovation project, there is a need to set the starting point so you know where you’ve come from in understanding where you are and where you are going to. We’ve often referred to this as setting a baseline. Another way to […]

This is an Eval Central archive copy, find the original at cense.ca. When looking to evaluate innovation many seek to find numbers related to product adoption, revenue generated, people reached, when what they ought to consider first is process outcomes. Sustainable innovation — a process, practice, and culture of design-driven creation — is the most […]

This is an Eval Central archive copy, find the original at cense.ca. Anyone working in design or consulting knows that no amount of advice will guarantee action with your clients or colleagues. Great, thoughtful designs are important to success yet are not guarantees for adoption. What is critical above all is that designs inspire people. […]

This is an Eval Central archive copy, find the original at cense.ca. This simple technique is among the most powerful at eliciting a lot of information. When we look at an existing service, it may be easy to describe what people do to deliver, manage, and receive the service in simple terms. For example, an […]

This is an Eval Central archive copy, find the original at cense.ca. Police (and some parents) know the secret to spotting a lie in a story: ask someone to repeat that story backwards. As it turns out, it’s a lot easier to concoct a false story going forward than it is backward because of the […]

This is an Eval Central archive copy, find the original at cense.ca. Innovation is learning transformed into value, by design. – Cameron Norman, Cense Ltd. Organizations develop c-suite level roles because of a recognized need for focused strategic action and attention toward a particular aspect of their operations. Finance, Operations, Technology are just some of […]

This is an Eval Central archive copy, find the original at cense.ca. Great innovators often see problems or solutions that others miss. This is as much about perception as it is anything else. To illustrate the power of perception, consider the famous perceptual illusion below which profiles a young girl and an old woman (or […]

This is an Eval Central archive copy, find the original at cense.ca. Design thinking is much more than sticky notes, whiteboards and creative exploration. It’s impact can be felt in the outputs and outcomes tied to actual product or service and much further if we allow ourselves to focus on that. Here are 7 questions […]